Home – Terms & Conditions
Last Updated: 2026
Welcome to Luxury and Comfort Transportation. These Terms & Conditions (“Terms”) govern your use of our website and services. By booking a ride, contacting us, or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.
Luxury and Comfort Transportation provides private transportation services including airport transfers, local rides, long-distance travel, corporate transportation, and special event transportation. All services are subject to availability, scheduling, and confirmation.
We reserve the right to refuse or cancel any booking at our discretion, especially in cases involving misuse, unlawful activity, or violation of these Terms.
All bookings must be made through our official contact channels, website, phone, or email. When making a reservation, you agree to provide accurate, complete, and current information.
Booking confirmations are subject to driver and vehicle availability. We reserve the right to modify or adjust booking details if necessary to ensure service quality and safety.
Any incorrect information provided by the customer that affects the service (such as wrong pickup location, time, or contact details) is the responsibility of the customer.
All prices are quoted based on trip details provided at the time of booking. Prices may vary depending on distance, time, waiting periods, vehicle type, tolls, and additional service requests.
Payment terms will be communicated at the time of booking. We may require full or partial payment in advance depending on the service type.
Failure to make payment on time may result in cancellation of the booking without notice.
Cancellations must be made in advance. Cancellation policies may vary depending on the type of booking and timing of cancellation.
If a booking is cancelled by the customer within a short notice period, cancellation charges may apply.
Refunds, if applicable, will be processed based on the nature of the booking and company discretion. No refund will be issued for completed services.
We reserve the right to cancel bookings due to unforeseen circumstances such as vehicle breakdown, weather conditions, or safety concerns. In such cases, customers may be offered a refund or rescheduling option.
Passengers are expected to behave respectfully and follow all safety guidelines during the ride. Any form of misconduct, abuse, or illegal activity during the trip is strictly prohibited.
Passengers are responsible for any damage caused to the vehicle due to negligence or inappropriate behavior.
We reserve the right to terminate a ride immediately if passenger behavior compromises safety or service quality.
Luxury and Comfort Transportation is not responsible for delays caused by traffic, weather conditions, road closures, accidents, or other circumstances beyond our control.
While we strive to ensure timely service, estimated arrival and travel times are not guaranteed.
We take all reasonable steps to ensure safe and reliable transportation. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
This includes delays, loss of personal belongings, missed flights, or events due to circumstances beyond our control.
Passengers are responsible for their personal belongings during the ride.
By using our website, you agree not to misuse it in any way. This includes attempting to hack, damage, or interfere with website functionality.
All content on this website, including text, logos, and design, is the property of Luxury and Comfort Transportation and may not be copied or reused without permission.
We may use third-party service providers for payments, booking systems, or operational support. We are not responsible for the policies or actions of these third parties.
We may update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
It is your responsibility to review these Terms periodically.
These Terms shall be governed and interpreted in accordance with the laws of the State of Connecticut, United States. Any disputes arising will be handled under applicable local jurisdiction.
If you have any questions regarding these Terms & Conditions, you may contact us:
Luxury and Comfort Transportation
📍 13 Melrose Dr, East Haven, CT 06513, United States
📧 luxurytransllc@yahoo.com
📞 (203) 859-9539
